Quay Tickets
Principal Activity
QuayTickets is a primary ticket agency and software supplier based at the Lowry in the heart of Salford Quays selling over 1.5 million tickets for clients throughout the UK. Being based at a venue we understand ticketing from the viewpoint of both a large organisation and as a service provider which is very much reflected in the holistic and flexible ticketing solutions we offer. We believe in sharing our services and expertise to mutual benefit and have built trusted partnerships with our clients throughout the UK over the past 20+ years. QuayTickets is a trading name for The Lowry Centre Ltd. Our profits are not for shareholders and instead directly support the work of The Lowry Centre Charitable Trust including the maintenance of the LS Lowry collection, our groundbreaking theatre programme and, most importantly, the life changing work of our Learning and Engagement team in our local community of Salford. At QuayTickets, we simplify your ticketing management, ensuring a seamless experience for your customers. It is vitally important that your visitors are engaged & confident from their first touchpoint with you, namely the ticketing process. However complex your ticketing requirements are, we have the solutions you need. Our comprehensive software suite includes streamlined online/mobile-first options, on-site POS and a Contact Centre. QuayTickets enables you to sell, print, and scan tickets effortlessly. Our dedicated customer success team supports you with setup of seating plans, training, and ongoing assistance. If you’re looking to embrace digital solutions, enhance customer experience, or need ticketing advice, please reach out to us directly at contact@quaytickets.com
Summary
At QuayTickets we pride ourselves on delivering a top-class, personalised service to our clients and ensuring that every customer enjoys a seamless and exceptional experience when purchasing tickets. Our commitment to quality and attention to detail sets us apart, allowing us to focus on what matters most—our clients' success and your customer’s satisfaction.
Partnering Reason
Heritage organisations often seek robust digital partners to navigate their ticketing requirements. QuayTickets clients include East Lancashire Railway, Avon Valley Railway and Mattel (Day out with Thomas) in this sector.
Partnering Benefits
Gain access to cutting-edge ticketing technology for ticket sales and reporting, allowing you to focus on what you do best, operating & promoting your heritage railway and inspiring a new generation to engage with your story. As proud members of S.T.A.R. (the Society of Ticket Agents and Retailers), we are committed to upholding the highest standards in ticketing, ensuring transparent, secure, and customer-focused services.